International economics Essay Example | Topics and Well Written Essays - 250 words

International economics - Essay Example The main advantage of this system was the elimination of the costs of converting currencies and exchange rates uncertainties. This system also brought with it increased transparency, efficiency, and inward investment. Among the disadvantages was the one size fits all policy. When one country was doing badly and the rest were booming economically, the central bank might be interested in increasing the interest rates, this would make the situation worse for the country experiencing a recession. Also some countries may be reluctant to improve their economy with the hope that countries doing well would bail them out. Portugal, Greece and Spain have been the poor performers of the Eurozone. These countries have shown the disadvantages of having a fixed currency regime. Ever since these nations adopted the Euro, they have been unable to implement the required measures for independent monetary policy in order to mitigate the effects of an economic downfall in the Eurozone. European Union leaders have been giving stabilization packages to bail out these countries and maintain stability in the Eurozone but these countries are still lagging behind. Despite the many advantages a fixed currency regime has to offer, Portugal Greece and Spain prove

Worrying Trends for the Global Outsourcing Industry Term Paper

Worrying Trends for the Global Outsourcing Industry - Term Paper Example However, it is a fact that a lot of organizations either multinational on national contract or outsource their jobs like electronic mail services, call center  services and  payroll. Additionally, these services are divided among different organizations that are well experienced in providing service facilities. In addition, these organizations are sometimes located overseas (Thompson, 2011; Turban, Leidner, McLean, & Wetherbe, 2005). In other words, outsourcing is an instance, where some government officials allow criminal persons to obtain license of driving. Since, it involves various security interests, economic effects on the country and political safety issues. That’s why analysis of those trends is necessary, which are affecting the outsourcing industry (Mintz, 2004; Chopra, 2010). Although majority of people has agreed that outsourcing results in creating more jobs at home since organizations are acquiring a lot of benefits from outsourcing aspect. Thus, this trend results in developing extra human resource power. Conversely, occupational dislocation factor along with collective costs survive that ought to be measured well earlier than the development. Hence outsourcing trend warns the long-term feasibility of our trade and industry system as well as the overall educational network (Mintz, 2004; Flecker, 2009; Yakhlef, 2009). Additionally outsourcing is not an ideal trend and trouble-free solution for a corporation. Thus, it is absolutely essential for a corporation to analyze each and every variable of outsourcing before they make choice to utilize this tool for rapid development. Moreover, there are numerous issues associated with outsourcing that could lead a business towards failure. Thus, there is need to assess the profiting margin that is expected from the outsourcing. There are various worrying trends or key issues that organizations can face in outsourcing. Following are some important issues: (Mintz, 2004; Chopra, 2010) Worrying Tren ds or Issues in Outsourcing When we talk about the issues that organizations can face in outsourcing, it is not single one to define. There are lots of issues which need to be discussed. However, one of the most important issues is barriers or basic difficulties that organizations face during outsourcing. Additionally, there are also some non financial issues that include differences in allocation of time regions (for instance, country trimming is different from other countries), variation in language spoken from one country to another is also a key factor, unpredicted civilizing variations in addition to the requirement for information safety are the most important issues that an organization face during outsourcing. According to a research, organizations in United States merely accumulate more than 15% that is equivalent to those funds that might be obtained through outsourcing locally to an economically depressed area (Mintz, 2004; Chopra, 2010). Expenditures and Cost The most im portant aspect that organizations must consider before outsourcing is that they have to be familiar with variations in a number of concealed costs related to outsourcing. Typically these costs may be forgotten by representatives, particularly when they are making a deal with any outside firm. Therefore they must adopt such trends which enforce to plan strategy about the legal expenses during signing deals (Mintz, 2004; Chopra, 2010). Quality Assurance Quality of product is a most adoptable step that most organizations think about before outsourcing. Additionally, organizational executives are always aware of fact that quality insurance is such a hotspot which will become a first priority of organization in

Biological Effects of Methamphetamines Essay Example for Free

Biological Effects of Methamphetamines Essay Methamphetamines affect the human body in a physical and neurological and psychological way. The use of meth can lead to devastating effects to the nervous system for example leaving the user with nervous ticks and body jerks similar to a person suffering from Parkinson’s disease. On a physical level, the user may show skin sores and tooth decay. Last but the not least, the user may develop psychosis including hallucinations and paranoia. Not limited to the self destruction a user will suffer, the family and/or loved ones will also suffer the effects of methamphetamines. Family will suffer, but mostly the children are the ones who will be left alone to deal with this drug that has swept the nation. I will talk about the devastating effects to the family. Methamphetamine is a stimulant drug that affects the abuser physically, psychologically, and neurologically. The history of methamphetamines dates back to 1887 when it was first developed by the Germans. The abuse of amphetamines can be logged back to when the Germans and Japanese would give their factory workers and their soldiers the drug to keep them alert during WWII. The method they used to produce the drug became known as the Nazi or Birth method†. (Meth Awareness and Prevention Project of South Dakota [MAPP-SD], 2000, para. 1) For many years, it was considered a drug in search of a disease because it was not developed for any one particular cure. It wasn’t until 1920 when it was being researched more seriously and then started being used as medication from antidepressants to anti-congestants. Later in the 1930’s it was being sold as Benzedrine, as a nasal spray for congestion. By 1937 amphetamine began to be sold as medication in a tablet form. It is believed that during the â€Å"Great Depression†, because of all the hardship people were going thru, and the availability and easily prescribed drug helped facilitate and/or encouraged the abuse of amphetamines. By 1919, Japan started producing methamphetamine which was cheaper and more potent than amphetamine. It was produced in a crystalline powder form and was able it to be dissolved in water, making it easier for it to be injected. This form of amphetamine is still legally produced in the US and is being sold under the name of Desoxyn. Montgomery County Sheriff’s Office, 2010, para. 1-3) The abuse of methamphetamines in the United States seems to have started during the â€Å"Great Depression† and increased during WWI, WWII, and Viet Nam. Many times, amphetamines were prescribed by the government and the military to keep fighting soldiers going. After returning from their tour of duty, many soldiers returned home addicted to the drug. Also during the 5 0’s and 60’s, amphetamines were being used as a weight loss medication. But eventually began to be abused by the users. Today, methamphetamines are abused throughout the US. It has spread like wildfire, starting on the West Coast. Today, meth does not discriminate and will affect every race, culture, age, and socio economic level. Meth users range from the most prestigious political figures, all star athletes, famous celebrities, re-known musicians, honest business men/women, respectable housewives/husbands, honor students, to your street drug dealers and junkies. Many truck drivers and bikers are notorious for abusing meth. They used an old slang term and called them co-pilots because it would keep them up on long road trips. Methamphetamine is taken by snorting it, ingesting it orally, smoking it, or injecting it intravenously. Meth is most commonly found in a crystal form. It’s most common street names are: crystal, speed, ice, and crank. Once taken, meth will give the user a rush or euphoria with the following symptoms; â€Å"†¦increased wakefulness, increased physical activity, decreased appetite, increased respiration, rapid heart rate, irregular heartbeat, increased blood pressure, and hyperthermia†. National Institute on Drug Abuse [NIDA], n. d. , para. 6). The effects of methamphetamine has on the central nervous system or CNS, will include irritability, insomnia, confusion, paranoia, and aggressiveness. Since it is known that it is difficult for nerve cells to be regenerated after having been damaged, it is a clear indication that use of this drug—in small or large qua ntities—cause irreversible damages in the CNS. In clinical researches, it is found that individuals who have a long history of methamphetamine abuse have reduced levels in dopamine transporters, which are associated with slowed motor skills and weakened memories in the individuals. Abusers who remained abstinent for at least nine months were found to have recovered from damage to their dopamine transporters, but their motor skills and memories were not found to have significantly recovered. Over time abusers of meth appear to cause reduced levels of dopamine, which can result in symptoms like those of Parkinsons disease. They will have uncontrollable jerking and twitching. Asides the harmful damage to the CNS and brain, the abuser may also develop psychotic-like behavior or also known as type-two schizophrenia, which include bizarre behavior and hallucinations, both audible and visual. Anxiety, emotional swings, and paranoia are the most common psychological effects due to chronic use of meth. Symptoms increase with long-term use, and can involve paranoid delusions and hallucinations. Violence and self-destructive behavior are common. Pellowski, 2000) One of the most striking effects of meth is the change in the physical appearance of meth users. The physical effects of meth include skin sores, tooth decay, aging of the skin, and lack of hygiene. Because the use of meth causes the blood vessels to constrict, it cuts off the steady flow of blood to all parts of the body. Heavy usage can weaken and destroy these vessels, causing tissues to become prone to damage and inhibiting the bodys ability to repa ir itself. Acne appears, sores take longer to heal, and the skin loses its luster and elasticity. Some users are covered in small sores, the result of obsessive skin-picking brought on by the hallucination of having bugs crawling beneath the skin, a disorder known as formication. These sores develop as the body is only able to dispose of 10% of the chemicals in meth. The rest of the chemicals are then forced out of your body by its natural defenses and is emitted through the skin. This chemicals form and leave behind small red bumps on the skin and the user will then start picking and scratching these bumps thinking they are small parasites under their skin. This picking will cause open sores, infections, and scarring of the skin. (Sheff, 2008) A common sign of meth abuse is extreme tooth decay, a condition that has become known as meth mouth. . Meth users with â€Å"meth mouth† have blackened, stained, or rotting teeth, which often cant be saved, even among young or short-term users. The exact causes of meth mouth are not fully understood, but it is believed that the chemicals used to produce meth may attribute to the tooth decay. Another possibility is the lack of hygiene. Many meth users will not worry about brushing their teeth or flossing when all their worries are on their next fix. In Arizona alone, meth is the second most abused drug of choice following alcohol. It is rapidly becoming the most devastating drug that is affecting everyone, not only the abusers. Family members suffer financially and emotionally as they see their loved ones being ravaged by the drug. They have to deal with the lies and deceit, and many times the abuse by the users. They are robbed of their securities and their possessions. Many children suffer neglect and abuse due to the parents using meth.

Gettysburg :: essays research papers

Gettysburg is the bloodiest battle on U.S. soil. It started when Vicksburg was under siege by General Grant. General Lee thought that he would drive them out by invading the North. There plan was to first invade Harrisonburg, but Lee then saw that Gettysburg was a great place, because all the roads lead into it and it would be easier to gather his army.   Ã‚  Ã‚  Ã‚  Ã‚     Ã‚  Ã‚  Ã‚  Ã‚  Stuart was in charge of the South Calvary, which is in charge of keeping track of the position of the North’s army, but he was of causing havoc in some northern towns. In light of Stuarts disappearance General Longstreet Hired a southern actor named Harrison to spy on the north. With his information the decided to move towards Gettysburg.   Ã‚  Ã‚  Ã‚  Ã‚  While this is going on the Northern army was to the north of Gettysburg and Buford, who is in charge of the Northern Calvary Division, saw what the South was doing.   Ã‚  Ã‚  Ã‚  Ã‚  On the first day of battle three southern divisions were marching in between Seminary Ridge and Gettysburg. Buford knowing that he need to keep the high ground safe he sent Develin to set up a barricade one street and Gamble to barricade the other. As the three Southern divisions moved on Heath thought that Devilin’s barricade was made up of local militia and he decided to attack. To Heaths dismay it was un mounted Calvary that were there to defend and to make sure that the south didn’t move into Corps Hill or Cemetery Ridge. Develin and Gamble held them off long enough. The south then settles in to Seminary Ridge. Ewell was told by Lee to take the corps hill but he doesn’t. That was the end of the first day of battle. The south considered it a victory even though nothing came out of the first day.   Ã‚  Ã‚  Ã‚  Ã‚  During the first day the 20th Maine under the command of Cornel Chamberlain was issued men who refused to fight. They were also told that they were to march towards Gettysburg and to be ready to fight. As they march all but six of the new guys decided that they would fight.

Individual Learning Project Essay

The organization selected for analysis and evaluation is American Lake Credit Union. This organization is composed of two main branches, both located in Tacoma, Washington. In contrast to banks, Credit Unions are smaller organizations and are directed by members who are selected via a vote to serve in an all-volunteer board of directors for the organization (Scott, and Johnston, p.2, 2011). Specifically, this credit union was founded in 1948 and has grown since then. (C. Fitzer, personal communication April 7, 2014). For instance, although the organization is small in size through a partnership with a credit union network, it is able to provide general financial services at diverse locations throughout the country (CO-OP Financial Services, 2013). In addition, the active CEO Fantz (2013) asserted that the organization’s mission is to â€Å"provide a variety of quality services to a diversified membership while maintaining financial soundness†; additionally, they current ly reported close to 50 billion dollars in assets on organization’s balance sheet. Strengths, Weaknesses, Opportunities, and Threats (SWOT) Analysis Arumugam, Chang, Ooi, and The (2008), emphasized that in order to facilitate the drive towards high performance, many companies are using self-assessment tools to measure their current position and develop strategy in order to asses where they are and where they want to be within their industry. (p.141). SWOT analysis is one of this tools or processes. Boone and Kurtz (2006) defined the concept of SWOT analysis as a methodical approach to develop strategy as it compels managers to do an internal reality check, and an analysis of the external environment (p.274-275). This assertion is echoed by Blocher, Stout, Juras, and Cokins (2013) in which the scholars lectured the process of SWOT analysis as a process that provides the opportunity to methodologically examine internal and external factors in order to complete a self-assessment of the organization, and examine the environment in order to create a solid foundation for sound strategy for the organization (p. 36-38). The general quadrants of a complete SWOT analysis are strengths, weakness,  opportunities, and threats. These are listed in Table 1 for American Lake Credit Union. Table 1 Strengths -High quality aggressive employee training programs parallel with organization high audit and regulatory compliance rates -Membership to CO-OP Shared Branch Network 1 -Local Market Position/Community Relations Program -Cost Advantage and Pricing compared to banks -Physical Locations -Strong and Experienced Managers Weaknesses -Employee Turn-Over -Requirements to become a member -Lack of Market Differentiation as it relate to financial Services2 -Only two physical branches -Lack of a business/Market Development Section -Technology, bad turn around in communications equipment repair, need to redo contract for local IT Support Opportunities -Online Market -Branch Expansion -External Training Program -Rotating Customer Base in the local installation -College population in nearby universities -Available location for Branch at Air Force Location Threats -Military drawdown (long term), affect main target market -More exposed to economic issues (recessions) than bigger organizations due to limited size -Loss of one segment of the market with the deactivation of 4-2 Brigade Combat Team -Columbia Bank Plans to Open Facility in the immediate area 2 -Cyber Crimes External Note. Lists Adapted from (C. Fitzer, personal communication April 7, 2014) with the exception of: 1. CO-OP Financial Services. (2013). What is CO-OP ATM and CO-OP Shared Branch?. Retrieved from http://co-opsharedbranch.org/participating-cus/ 2. (C.H. Chapman, personal Communication April 8, 2014) This source is a marketing consultant for non-profit organizations, has worked closely with the American Lake Credit Union, and provided fresh feed back into the credit union during the interviews. A brief discussion of Table 1 is provided below: In the area of strengths the one of the most important strengths provided during the interview was their current training program for federal  regulatory compliance, this put the organization at an advantage even with more developed organizations In the area of weaknesses, the biggest challenge was employee turnover. Even with the recession and the current job market good talent could and can be found, but it is hard to retain with the current compensation and benefit plans offered In the area of opportunities, the online market presents a strong market that the organization has not exploited as much as they could In the area of threats, the main target market of the American Lake Credit Union is the current drawdown within the Department of Defense structure, in the short term, the population have currently lost 1400 service members and their families, in the long term more loses in market are expected (C. Fitzer, personal communication April 7, 2014) American Lake Credit Union Balanced Scorecard Soderberg, Kalagnanam, Sheehan, and Vaidyanathan (2011) presented the balance scorecard as a strategic planning procedural tool used by organizations to balance financial concerns, customer concerns, process concerns, and innovation concerns with the main purpose of developing appropriate strategy in favor of a more favorable market position (p. 689-690). Similarly, Lawrence and Webber (2008) illustrated the process as a concoction of focused key quadrants, people and knowledge, internal, customer, and financial indicators with the main purpose of developing metrics to measure all areas of performance (p.79). In the case of American Lake Credit Union, interview and analysis with C. Fitzer and C.H. Chapman provided enough data to produce the balanced scorecard depicted in Table 2 below. -Reduce Exposure to default Loans -Cash Flow/Balance Sheet -Selected cost savings in utilities and materials -Reduction in days for accounts receivable -Customer Service/Satisfaction -Customer Loyalty -Trend in Customers that transferred direct deposit accounts -Customer Surveys (Measured Quarterly (QTLY)) -Mystery Shopper feedback to manager -Trend in returning customers – Number of Customer complaints -10 new customers a week (Account Holding) -10% increase in market share by end of fiscal year 2015 -95% Satisfaction on surveys per quarter -100% satisfaction in mystery shopper experience -Less than eight percent customer complaint rate quarterly -Participate in community awareness events -Sponsor small activities for customers -Provide Western Union Services at discount to customers with direct deposit to the institution -Open new Branch at local AF Base -Implement Secret Shopper Program -Implement Customer Service Training Table 2 (continued) General Quadrants Critical Success Factors/Goals Metrics/Measured Trends Towards Goals Goal Initiative Internal Process -Processes Efficiency and Quality -Productivity when doing direct customer interactions -Number of errors in financial processes -Cycle time/customer wait time -Time spent doing internal tasks -Less than 5 errors per shift -Less than 10 minutes from check in to check out for customers regarding of the time of the day -Decrease time doing internal tasks by 25% without loss of quality -Implement lean six sigma principles -Sustain compliance Training Program -Integrate yearly refresher for all employees (training will be employee led) Learning and Growth -Skill Development and Sustainment -Competitive Benefits/Compensation -Employee Access and Input in Strategic Planning -Number of errors in financial processes -Employee Surveys -Employee Turn-over rates -90% employee satisfaction rate in surveys -Minimize employee turnover rate by % by 50% FY 15 -Integrate yearly refresher for all employees (training will be employee led) -Implement a more comprehensive benefit package for employees, main target is well performing and those with longevity -Involved Employees in strategy development and asked for feedback on current decision Note. Lists Adapted from (C. Fitzer, personal communication, April 7, 2014) with the exception of: 1. CO-OP Financial Services. (2013). What is CO-OP ATM and CO-OP Shared Branch?. Retrieved from http://co-opsharedbranch.org/participating-cus/ 2. (C.H. Chapman, personal communication, April 8, 2014) This source is a marketing consultant for non-profit organizations, has worked closely with the American Lake Credit Union, and provided fresh feed back into the credit union during the interviews. Discussion of Critical Success Factors (CSFs) Blocher et al. (2013) defined critical success factors as â€Å"measures of the aspects of the firm’s performance that are essential to its competitive advantage and therefore to its success† (p. 898). Tables 2 depicted the selected CSFs within the standard four quadrants of the balance score card, and these are discussed in detail below. Financial The financial success factors are important because these defined the aspect of the main purpose of a business, to make a profit. The specific CSFs within the financial quadrant and the rational for their selection are explained below. Increase Gross Profit. This was selected by the interviewed organization representative because in her professional opinion it was the best way to determine the effectiveness and financial health of the organization (C. Fitzer, personal communication, April 7, 2014). Furthermore, in accordance to Bloomsbury Information (2009), this an important factor to consider because a high gross profit margin ratio, high gross profit margin ratio indicates that a business can make a reasonable profit on sales, as long as overheads do not increase. Investors pay attention to the gross profit margin ratio because it tells them how efficient your business is compared to competitors. It is sensible to track gross profit margin ratios over a number of years to see if company earnings are consistent, growing, or declining. For businesses, knowing your gross profit margin ratio is important because it tells you whether your business is pricing goods and services effectively. Reduce exposure to default loans. The concept implies reduction of credit risk. The term credit risk is illustrated by He and Xiong (2012), as the risk the organization takes when issuing a loan; furthermore, if the organization’s loan or debt market deteriorates, and loans go into default the organization would take loses in its investment (p. 391). This is important because if this risk is identified and mitigated in an effective way the organization will not be as exposed to financial loses. Customer Factors This specific quadrant addresses the customer and objectives to increase or develop value and differentiation from the point of view of the customer (Beard, 2009, p. 279). Specific CSFs for the organization in this specific quadrant are as follows. Prospective customer perspective towards the organization- This refers specifically for that segment of the market that are not customers of the organization yet. Lautenslager (2003) reported that aachieving a good perspective from this outer segment will allow the organization to attract new customers, expand its market, and build the  organization as an attractive brand which can translate in to new business and profits. Customer Service/Satisfaction- This term refers to the extent that the clientele is pleased with the product line or service provided by the organization. As a general concept this is important because if the customer is unhappy is likely that he would not comeback; furthermore, it is likely that he will walk away, repel other prospective customers, or even existing customers (Naik, 2011). Customer Loyalty- This objective is one of the fundaments of many business organizations. This is extremely important for any organization because once customer loyalty is achieved, these customers will purchase the organization’s products and services repetitively, the more loyal the customer, the harder it will be for a competitor to draw him, and they can provide a good source of advertising and new customers by word of mouth. (C.H. Chapman, personal Communication April 8, 2014). Internal Process Internal processes are another part of the quadrant that when disregarded can cost the organization in terms of effectives, quality, gross margin, and revenue. It refers to those processes that are internal to the organization, like appraisals, self-audits, customer interactions, and quality checks for example. Processes Efficiency and Quality- This area refers to the internal processes of the organization, for example, it was mentioned during the interviews that that one employee on the organization creates a weekly balance sheet, and that job usually takes about one hour. Streamlining this and similar other processes save the organization on employee hours that could be used for customer care or employee training (C. Fitzer, personal communication, April 8, 2014). Productivity when doing direct customer interactions- This refers to the amount of time that it takes to do a customer transaction from the moment that they enter the facility until they are complete. It may take a customer about 20 minutes during the busy time of the day to perform the transaction due to crowding. Altering the way the organization conduct some of this processes will allow for the â€Å"line† to move faster, and affecting the customer satisfaction factor. Learning and Growth The quadrant of learning and growth is fundamental to the American Lake Credit Union because of the environment in which financial organizations operate in our time. Constant changes to the financial regulations at the state, and federal levels, added to the technological advances call for continuous organizational development in order to remain relevant with the environment. Therefore, developing a learning collective workforce and retaining this work force is fundamental to any business organization today. The specific CSFs on this quadrant are discussed below. Skill Development and Sustainment- Currently, the organization has a very strong training program in the areas of federal compliance. The intent is to sustain this strong program, and enhanced it by adding employee training in new technologies, internal processes, and customer service; moreover, ensuring the program is employee led and centric, thus, giving a sense of ownership to the workforce (C. Fitzer, personal communica tion, April 8, 2014). Competitive Benefits/Compensation- C. Fitzer (personal communication, April 8, 2014) mentioned that this was one of the main employee complaints in regards to the employee programs within the organization. Implementing, a more comprehensive benefits/compensation plan will ensure that employee turnover rate is minimized and allow the organization to retain the experienced employees. Employee Access and Input in Strategic Planning- Allowing employees to have more impute on the decision making process for the organization will give management a fresher perspective that can be valuable when making those decisions. Plus, it will give sense of ownership to the workforce constraining any resistance to strategic changes. Evaluation of American Lake Credit Union in Achieving its CSFs Financial Any for profit organization is always on the look to increase its profit and solidify or expand its market position. Firstly, the risk reduction initiatives of education and member involvement combined with market expansion should facilitate the current goal of 10% increase in gross profit margin by the end of FY 15 (personal communication, April 8, 2014). Examining the balance Sheet quarterly will allow the organization to follow up and address trends that would constrain this goal. Currently, on the last quarter they were down by 2% from the quarter before, but on this quarter they are up 4% (personal communication, April 8, 2014). This may sound like a wave of percentages, but taking other factors into consideration as the  proposed expansion to the local AFB, cutting unnecessary costs on internal processes and supplies, initiatives to reduce cycle time for accounts receivable, and other initiatives within Table 2 an increase of 10% gross margin by the end of FY 15 is a realisti c and achievable goal for this organization. Customer Satisfaction Customer satisfaction will be measured monthly, analyzed and evaluated quarterly, taking in to consideration trends in customers that transferred direct deposit accounts, customer surveys, mystery shopper feedback, and trends in returning customers (C. Fitzer, personal communication, April 8, 2014). Currently’ the organization have a high customer satisfaction rate with survey results depicting up to 88% on all customer surveys and only three formal complaints last quarter (C. H. Chapman, personal communication, April 8, 2014). This fact combined with the implementation of the secret shopper program on the first quarter of FY 15, and the customer care training program initiatives will give a customer care advantage to the organization over other local competitors (C. Fitzer, personal communication, April 8, 2014). On the other hand, although the process for customer complaints seemed to be effective at the collection and solving states, there was no current intent on adding these as part of the customer care training program. This was recommended by this author to the manager under interview. Using an objective approach, after taking into consideration the current customer satisfaction trends and rates, the upcoming initiatives, it can be assessed that the goal of 95% customer satisfaction rate will be achieved and likely surpassed by the end of FY 15. Internal Process American Credit Union is looking to reduce errors in internal processes, increase effectiveness in customer processes, and decrease the time doing internal tasks. The current goals of less than five errors per shift, less than 10 minutes from check in to check out for customers regarding of the time of the day, decrease time doing internal tasks by 25% without loss of quality are achievable, but will require commitment of the leadership and the workforce. For instance, sustaining the current regulatory compliance training program, and implementing lean six sigma principles should provide  the tools to succeed in this area. However, with all the other initiatives on the horizon, and the plans for expansion in to the local AFB it will require extra effort for the organization as a collective to achieve those goals without de-prioritizing other initiatives. Learning and Growth In the case of American Lake Credit Union a robust education and training program, a more comprehensive concoction of compensation and benefits will translate into the development of a better and brighter workforce, and the retaining of this work force. This will be measure by taking into consideration the number of errors in financial processes, employee Surveys, and employee turn-over rates. Some of the initiatives on this area such as consider input from employees in strategic decisions and sustainment training will sharply motivate employees within this area. Moreover, the current goal of 90% employee satisfaction rate in surveys and to minimize employee turnover rate by 50% by FY 15 is very achievable if this area is somewhat prioritized by management. However, as reported in the article Putting People First (2011), management must keep in mind that newly trained and educated employees will take their knowledge and new skill sets somewhere else for better pay and or benefits, if the proposed compensation and benefit packets are implemented (p.25-26). Final Thoughts The purpose of this document was to provide a short description of American Credit Union along with a SWOT Analysis, Balanced Score card, and discussion of these. It can be assessed with the information provided that although there are challenges ahead, the current financial status of the organization selected is healthy and the ambitions for the future achievable as they exploit their strengths, their environment, and address their weaknesses. Lastly, as long as the management remained focused, committed, and is able to maintain the workforce motivated it is likely that the organization will achieve its goals. References Arumugam, V., Chang, H., Ooi, K., and Teh, P. (2009). â€Å"Self-assessment of TQM practices: a case analysis†, The TQM Journal, 21(1), 46 – 58. Retrieved from http://www.emeraldinsight.com.ezproxy.liberty.edu:2048/journals.htm?articleid =1766744&show=abstract#sthash.TkDGZoZ7.dpuf Beard, D. F. (2009.). Successful applications of the balanced scorecard in higher education. Journal of Education for Business, 84(5), 275-282. Retrieved from http://go.galegroup.com.ezproxy.liberty.edu:2048/ps/i.do?id=GALE%7CA199801168&v=2.1&u=vic_liberty&it=r&p=AONE&sw=w&asid=0a844270d80075c057b128b38e50a6e7 Blocher, E., Stout, D. S., Juras, P.E., & Cokins, G. (2013). Cost Management: A Strategic Emphasis (6th ed.). New York, NY: McGraw-Hill Irwin. Boone, L. and Kurtz, D. (2006). Contemporary Business. Mason, OH: Thomson South-Western CO-OP Financial Services. (2013). What is CO-OP ATM and CO-OP Shared Branch?. Retrieved from http://co-opsharedbranch.org/participating-cus/ Fantz, E. (2013). Annual Report. Retrieved from http://www.americanlake.org/pdf/annualreport.pdf Bloomsbury Information. (2009). Gross profit margin ratio. Retrieved from http://www.liberty.edu:2048/login?url=http://literati.credoreference.com.ezproxy.liberty.edu:2048/content/entry/qfinance/gross_profit_margin_ratio/0 He, Z., & Xiong, W. (2012). Rollover Risk and Credit Risk. Journal of Finance, 67(2), 391-429. Lautenslager, A. (2003), Why You Need PR: Getting the word out about your product or service should always be a priority. Retrieved form http://www.entrepreneur.com/article/65672# Lawrence, A.T., and Weber, J. (2008).Business & Society Stakeholders, Ethics, Public Policy (12th ed). New York, NY: McGraw-Hill Irwin. Naik, A. (2011). Why is Customer Satisfaction Important. Retrieved from http://www.buzzle.com/articles/why-is-customer-satisfaction-important.html Putting people first. (2011). Devel opment and Learning in Organizations, 25(1), 25-27. doi:http://dx.doi.org/10.1108/14777281111096816 Scott, K., and Johnston, C. R. (2011). Factors affecting the adoption of consumer oriented information technology biometrics solutions by the credit union industry. Journal of Technology Research, 2, 1-13. Retrieved from http://search.proquest.com/docview/887909140?accountid=12085 Soderberg, M., Kalagnanam, S., Sheehan, N., and Vaidyanathan, G. (2011) â€Å"When is a balanced scorecard a balanced scorecard?, International Journal of Productivity and Performance Management, 60(7) 688-708

Nation of Kazakhstan Essay

Kazakstan, officially the Republic of Kazakhstan is one of the 15 countries that where created when the U.S.S.R. divided in 1991. As of 1995 Kazakhstan had an estimated population of 17,377,000, Kazakhstan is 1,050,000 sq. miles and is located in central Asia. It borders Russia in the north, China in the east, Kyrgyzstan, Uzbekistan, and Turkmenistan in the south, and the Caspian Sea and European Russia in the west. Astana is the capital and Almaty is the largest city. The national religion is Muslim. The Kazakhstanian government is lead by an executive president, who is elected by popular vote. Kazakhstan has several major land features. It consists mainly of flatland and desert, and has low or irregular rainfall; there is a high mountain belt in the southeast (2,100 miles long). It also is a region of drainage: The Syr Darya, the Ili, the Chu, and other rivers drain into the Aral Sea and Lake Balkash. Although Kazakhstan is largely arid, its steppes work well to accommodate both livestock and grain production. Wheat, cotton, sugar beets, and tobacco are the main crops. The raising of cattle and sheep is also important, and Kazakhstan produces much wool and meat. In addition, there are rich fishing grounds, famous for their caviar-producing sturgeon in the Northern part of the Caspian Sea. All this works well for the country’s economy. Other large natural resources that come out of Kazakhstan are: natural gas, iron ore, manganese, chrome, lead, zinc, silver, copper, nickel, titanium, bauxite, and gold. Also the Irtysh River hydroelectric stations are the country’s main source of power. Out of all the nations that came out of the U.S.S.R. Kazakhstan is one of the richest, both economically and naturally.

Impact Of FIRST Robotics Program Essays - Free Essays, Term Papers

Impact Of FIRST Robotics Program Essays - Free Essays, Term Papers Impact of FIRST Robotics Program Carnegie Mellon It was just the second week of school, and I had mustered up all my courage to venture to the nether regions of our school known as the basement to attend the first meeting of the newly forming FIRST (For Inspiration and Recognition of Science and Technology) robotics team. When I walked into room one, the newly proclaimed FIRST headquarters, I looked around with apprehension, and I noticed that I did not recognize a single face in the room. Nervously, I took a seat, and Mr. Mothersele, the advisor for the program began describing the program. FIRST is a national engineering competition in which partnerships are formed between local businesses and high schools to design and build a robot-like machine from identical kits of parts supplied by FIRST. The team has about six weeks to build the machine which must be able to compete in a timed sporting event. As soon as I saw the video of the students working and competing with the robots, I was hooked. The program seemed tailored to my int erest in math in science and to my competitive spirit. I couldn?t resist the opportunity. As a shy and relatively inexperienced freshman, I signed up for the program as the only underclassmen on the team of ten students. I bumbled along, learning about design and how to use the machines. I made my full share of mistakes and then some, but by the end of the program, I was gaining some real experience. Although our robot did not fare very well in the competition our first year, my learning process was underway, and I knew that I had found my place. The second year of the competition, I was only one of two returning students. I took an active role in recruiting new students, and our membership doubled. It was a complete role reversal for me because all of a sudden I was the experienced team member. We finished fifth out of forty teams at the regional competition, and at the national tournament, we placed in the top third. This past year, was the golden year of my FIRST career. In September, I was voted team captain. It was my job to ensure that our team was well organized and that we stayed on task. Our team advanced to the semifinals, where we lost to the eventual National Champion. We finished fourth overall, and it was an incredible success story. Over the summer, I continued to work at school with our instructor to plan for the upcoming year. Next year, I will be team captain again, and we are prepared to continue our success. I have come a long way from the timid freshman who nervously stepped into the FIRST room. As a result of my FIRST experience, I feel comfortable presenting my ideas clearly and convincingly to a large diverse audience. I have grown confidence in my own resourcefulness and problem solving ability. FIRST has taught me to trust my judgment in critical situations. Working with a diverse group of people having a variety of skills strengthened my team working abilities. To be successful, our team had to consider everyone?s ideas to produce a winning strategy. During the first two years, I gained the experience and skills necessary to assume the leadership position of team captain. As team captain, I set group goals and formulated strategies to achieve these goals. As a result of this experience I can work effectively on significant long range projects with highly focused goals. I can both work constructively as a team member and provide leadership among my peers. I developed my ability to communicate and coordinate my ideas in the corporate environment. The skills that I have gained are those needed to work in an entrepreneurial business environment which I have selected as my career objective.